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Mental Health Unit, Lincoln County Hospital Site

All reports

Inspection report

Date of Inspection: 24 July 2012
Date of Publication: 15 August 2012
Inspection Report published 15 August 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

The provider was meeting this standard.

Patients were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent it from happening.

User experience

We spoke with a number of patients in both units. They made comments such as “(I) trust this lot, safer than home at the moment” and “I feel as safe as I can be with my problems.”

We saw a patient satisfaction survey in Peter Hodgkinson Centre, which showed that 80% of patients felt safe within the unit.

Other evidence

We spoke to a number of staff in both units. They demonstrated that they knew what abuse was and how to report it in the right way. We know from our records that staff did this whenever they had concerns for patient safety. Staff also told us and records showed that they were given training about how to keep patients safe.

Records showed that staff underwent Criminal Record Bureau (CRB) checks before they started work in an unsupervised capacity. We saw that the trust were also completing checks for all staff who had been employed before 2003 as this had not been a standard practice before then.

Francis Willis Unit was a secure environment and we saw that they had complied with national guidance and requirements for this type of provision. For example, they had an air lock entrance system and secure fencing which enclosed the unit. We saw that some exit doors had recently been replaced following an incident in which they proved to be ineffective.

We spoke to staff on the unit about evacuation procedures in the event of a fire. They demonstrated a clear understanding of the procedure, including evacuation points.

Peter Hodgkinson Centre was an open unit however wards have a key pad entry system for use when required. We saw a situation whereby one ward door needed to be locked with the key pad system due the needs of a patient who was detained under the Mental Health Act, 1983. Notices where placed on both sides of the door telling other patients and visitors how to enter or exit the ward. The notice also showed what time the door had been secured and when the situation was to be reviewed. We also saw that staff had completed a risk assessment of the patients needs, including securing the ward door.