- NHS mental health service
Long Leys Road
All Inspections
21 August 2013
During a routine inspection
Carers told us, "I feel involved in xxx care plan ' they bring her to see me as I don't drive ' I live 50 miles away' and 'When we visit Long Leys it is always clean and we are made welcome ' we can visit anytime".
We spoke with staff and patients and looked at records in Discovery House and Long Leys Court.
We found evidence in the care plans in both units that patients had been consulted about their care.
We observed that interactions by staff with patients were positive in both areas.
We observed staff carrying out activities with patients. At Long Leys Court we observed activities on the ward and in the day activity area.
At Discovery House we observed patients had personal activity plans and were involved in activities.
We looked at consent and discussed this with staff. Staff were able to tell us about consent. Patients told us they were asked for consent before care was provided.
We looked at staffing arrangements and found in both units staffing was planned in order to meet the needs of people who received care.
29 November 2011
During a themed inspection looking at Learning Disability Services
We met and observed all of the patients and spoke with four of them to get their views of the service.
Patients were generally positive about their experience of Long Leys Court. They told us about activities they enjoyed. Patients told us they felt safe. One patient said 'I can talk to staff and they listen'.
During an inspection looking at part of the service
This was because the trust sent us enough evidence to show that they had completed all of the things they said they would do.
6 October and 15 December 2010
During a routine inspection
The mother of one patient who was moving during the visit requested a short meeting to express her delight with the improvements she had witnessed in her son since his admission eighteen months ago.
Patients described the food as good. At the weekends staff cook brunch for them and patients spoke positively of staff taking them out to help with the ward grocery shopping. However one patient told us that recent requests to go shopping, (covered by special leave arrangements), providing they were well enough on the day, had not happened due to staffing.
Another patient said they were often unable to have escorted leave due to staffing numbers.
Two patients spoke positively about their relationships with the nursing staff and the Responsible Clinician (RC) who supervises their care.