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Inspection report

Date of Inspection: 9 December 2013
Date of Publication: 3 January 2014
Inspection Report published 03 January 2014 PDF

Overview

Inspection carried out on 9 December 2013

During an inspection to make sure that the improvements required had been made

We visited The Limes to follow up on a warning notice we served on the provider in relation to safeguarding people who use services from abuse. This was due to us finding at our inspection on the 20 and 21 August 2013 that the service did not have suitable arrangements to ensure that people who use the service were safeguarded against the risk of abuse.

During this inspection we also checked if the provider was meeting essential standards where we had asked them to make improvements following the August 2013 inspection. These areas were in regard to having adequate systems to assess and monitor the quality of the service, and to ensure appropriate records were maintained relating to staff supervision and to demonstrate how risks to people who use the service were being managed.

As part of the inspection we spoke with six staff and the representative of one person who uses the service. We were unable to speak with most of the people who use the service as they had complex needs and were unable to share their experiences with us.

We found that improvements had been made to ensure that people were safeguarded against the risk of abuse. Improvements had also been made to assess and monitor the quality of the service and to ensure that records were fit for purpose.