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Inspection report

Date of Inspection: 8 March 2011
Date of Publication: 19 August 2011
Inspection Report published 19 August 2011 PDF | 121.79 KB

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There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 08/03/2011, checked the provider's records, observed how people were being cared for, reviewed information from people who use the service, talked to staff and talked to people who use services.

Our judgement

Staff told us that there were no vacancies at the time of the visit.

Staffing is flexed to reflect that the majority were available during the day when therapy and group activities were scheduled. There was always a nominated ‘duty nurse’ in charge of the unit supported by other members of staff.

User experience

Patients said staff were available for them day and night. They told us that there were regular meetings and they could talk to the duty nurse if they had any problems.

They said that there was a night meeting where any issues or concerns patients had could be discussed and patients were told who was on call for that night. A member of staff and a patient were available for the other patients if they required support.

A patient commented that on occasions ‘there were more staff than patients’.

Other evidence

Staff told us that there were no vacancies at the time of the visit.

Staffing is flexed to reflect that the majority were available during the day when therapy and group activities were scheduled. There was always a nominated ‘duty nurse’ in charge of the unit supported by other members of staff.