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Inspection report

Date of Inspection: 8 March 2011
Date of Publication: 19 August 2011
Inspection Report published 19 August 2011 PDF | 121.79 KB

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People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 08/03/2011, checked the provider's records, observed how people were being cared for, reviewed information from people who use the service, talked to staff and talked to people who use services.

Our judgement

Patients are protected from abuse, or the risk of abuse through the robust implementation of policies and procedures and knowledgeable staff.

User experience

Patients said they felt safe and could raise any concerns with staff. Patients also told us that young patients do not share rooms with older patients and have single rooms.

Other evidence

The trust has policies and procedures in place to safeguard children and adults and protect patient’s human rights.

Staff were very aware that their patient group were vulnerable and they attend safeguarding meetings when necessary. They confirmed that adolescent patients were allocated to single rooms and there were systems in place to ensure their safety. We were shown the bedrooms in the hospital and saw that young patients had separate rooms to the adult patients.

The Family Unit has separate accommodation and there is restricted access to the unit.

The trust provides safeguarding children training to all staff as part of the mandatory training programme. Staff confirmed that they attended the level of training required for their role. Safeguarding training levels 1 to 3 were available and attendance rates for The Cassel Hospital were reported to the trust board in March 2011 as being over 90% for all levels.

The trust board manpower report notes that the trust was providing additional safeguarding adults training and in the second month of reporting 48% of staff had attended which was noted as a substantial increase from the previous month.

Staff are trained in the application of the Mental Health Act, Mental Capacity Act and deprivation of liberty to ensure patients’ human rights are respected.