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Goole & District Hospital Requires improvement

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Inspection report


Date of Publication: 14 January 2014
Inspection Report published 14 January 2014 PDF

Overview

During a check to make sure that the improvements required had been made

The inspection carried out in February 2013 showed a large number of staff had not received mandatory training, appraisal or clinical supervision. Staff morale was low and staff engagement in problem solving and raising concerns about patient care was inadequate.

We reviewed records relating to training for staff working at Goole Hospital. These showed 85% of staff had completed mandatory training.

Improvements were evident in ensuring staff received personal appraisal. The trust had re-launched appraisal documentation which had been disseminated trust wide and was linked to the trust's visions and values. Plans were in place for 75% of staff to receive appraisal by the end of the year.

The trust had introduced a number of initiatives to improve staff morale. This included reward and recognition for areas of good practice and clinical innovation. Staff engagement was encouraged by the trust. There were opportunities for staff to meet with the Chief Executive and make suggestions. Confidential and closed meetings were provided to staff who wanted to raise concerns. The staff morale survey for September 2013 showed improvements in certain areas such as managerial relationships, training and appraisal. Further work was noted to be required in areas of communication, staff engagement and attitudes and behaviours. Data showed staff morale for Goole was higher compared to the other trust hospital sites.