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Addenbrooke's and the Rosie Hospitals Good

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Inspection report

Date of Inspection: 6 September 2011
Date of Publication: 28 December 2011
Inspection Report published 28 December 2011 PDF | 54.03 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We reviewed all the information we hold about this provider and carried out a visit on 06/09/2011.

Our judgement

Overall, the care needs of women on the maternity unit are being met. However the trust should continue with their actions to reduce the rate of caesarean section births which remain higher than the national average.

User experience

We spoke with several women and their partners about their experiences of the care and support received at the Rosie Maternity Hospital. Overall people were complimentary about the service, they advised that they had received relevant and timely information and felt well supported by staff.

However, one woman was not happy about the care and support she received during treatment after labour and another person advised that staffing levels, "Varied from shift to shift."

Other evidence

Information we had collected prior to the review showed the trust has higher then average rates of caesarean section births. The trust advised us of action they have taken to try and reduce this including the introduction of a clinic to help support women who have had previous caesarean births to try for a normal delivery. The trust advised that they plan to review the impact of the work undertaken in the clinic in the near future. At the time of this review the numbers of caesarean section births remain at a higher than average level.

The trust advised that they also monitor the incidence of 3rd and 4th degree tears experienced by women during labour. The information is used to consider any areas of practice that could be improved to reduce the risk of occurrence for other women. They provided evidence to indicate that the incidence rates at the hospital compares with the national average.

The midwives who were working on Lady Mary Ward told us that they are able to meet the clinical needs of women. However, they felt the emotional and psychological needs of women are not always met, when other factors such as complexities of the births, ethnicity or socio economic factors influence care needs.