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Inspection report

Date of Inspection: 1 February 2013
Date of Publication: 21 February 2013
Inspection Report published 21 February 2013 PDF | 91.38 KB

Overview

Inspection carried out on 1 February 2013

During a routine inspection

During the inspection we spoke with 23 people who used the service, eight visitors and 23 staff members. We spent time in nine wards or clinics and looked at 15 sets of records relating to people's care and treatment.

People we spoke with told us they were well looked after. One person said "It�s the best hospital ever. I have been in quite a few, this is certainly the best one." Another told us that, "Staff are kind and caring and very respectful." We were told by another person that, "All the staff are very professional, from the doctors through to the cleaners."

Care records we looked at showed that people's needs had been assessed either before they were admitted or on admission and people we spoke with told us they received nutritious food. Supplements were available where people had an identified risk of malnutrition.

We looked at infection control and prevention measures in place. We found that staff were committed to carrying out care in a safe manner and that risk assessments and procedures were in place to prevent or manage the risk of infection or contamination.

We spoke with 23 staff who told us about the training they received. We were also given copies of planned training for the coming year. Although we were told that there were staff shortages on some of the wards we visited during the inspection, we were assured by the provider that a full review of staffing was underway to ensure that adequate staffing was in place.