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We are carrying out checks at Chesterfield Royal Hospital. We will publish a report when our check is complete.
All reports

Inspection report

Date of Inspection: 5, 6 June 2013
Date of Publication: 23 July 2013
Inspection Report published 23 July 2013 PDF | 97.19 KB

Overview

Inspection carried out on 5, 6 June 2013

During an inspection to make sure that the improvements required had been made

We visited four wards in the hospital over two days. One was a medical ward designated as caring for older people and one was a specialist unit for the treatment and rehabilitation of people who had suffered a stroke. Two of the wards were for people having assessment of their needs before being transferred to other wards or being discharged home. We spoke with people using the service and their representatives. We spoke with staff including clinical, care, ancillary and therapy staff and senior managers.

We found that the provider had taken action and had addressed some of the concerns from our previous inspection in August 2012. However, we found that the provider had not achieved compliance in any of the three standards we looked at.

People we spoke with told us they were involved in decisions made about their care and treatment and they understood the choices available to them. We found many examples of good practice where people’s privacy, dignity, independence and personal views were taken into account. However, we also found examples where people’s privacy and dignity were not well promoted. People’s views were sought, but it was not always clear what action had been taken or was planned to address issues raised.

Many of the people we spoke with were satisfied with the quality of the food provided. We found that people were not always offered a suitable choice of food. As at our previous inspection, we found that some people did not get the support they needed to eat enough for their needs.

We found that accurate records were not always maintained for people using the service. This meant that people were not fully protected against the risks of unsafe or inappropriate care.