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Chesterfield Royal Hospital Good

We are carrying out a review of quality at Chesterfield Royal Hospital. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 17 May 2011
Date of Publication: 12 July 2011
Inspection Report published 12 July 2011 PDF | 155.41 KB

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Inspection carried out on 17 May 2011

During a routine inspection

Most people told us they felt involved in decisions about their care and treatment. Parents of children admitted to the hospital told us that they were given sufficient information and the child was also involved as much as possible where this was appropriate.

People we spoke with said that staff respected their privacy and dignity. One person said “they always make sure the curtains are closed for privacy and they’re very polite and friendly”.

People told us they were generally happy with the care and support they received. They said “I’ve been well looked after”, and said the staff were “so kind” “they do everything willingly and cheerfully”. One person told us they appreciated the helpfulness and straightforward approach of the stoma nurse so the person now knew how to manage their stoma care independently.

The people we spoke with had mixed views about the food provided. Some people said the food was good whilst others said that the food did not meet their needs and preferences. One person was pleased with the choice available for their gluten free diet. Other people said the food was tasteless and could be better presented. One person said “it all tastes the same” and another commented that the food was “abysmal”.

People told us that maintaining cleanliness and hygiene appeared to be a high priority on the wards. They said “They are in my room every couple of hours mopping and cleaning, this room is spotless”, “the cleaning routine is extremely thorough”, and “staff are always washing their hands”.

People on the new wards said they were pleased with the facilities such as the spacious bays and the toilets and shower rooms in each bay.

Most people told us there were enough staff available to meet their needs. They said “there’s always staff around when I need them” and “they’re always coming to check I’m ok”. Two people on one ward said that they sometimes had to wait for assistance as there were not always enough staff around.