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Some of the ratings of services provided at Liverpool Women's Hospital shown on this page are no longer relevant. Our latest ratings of specific services offered at the hospital are:

  • End of life care: Good  
  • Neonatal services: Good  
  • Gynaecology: Requires improvement  
  • Maternity: Good  

The other service ratings are from areas we now inspect as part of these. We will update this page to reflect this soon.

Read the latest inspection report for Liverpool Women’s Hospital.

All reports

Inspection report

Date of Inspection: 19 February 2013
Date of Publication: 4 April 2013
Inspection Report published 4 April 2013 PDF | 95.59 KB

Overview

Inspection carried out on 19 February 2013

During a routine inspection

Patients told us they felt fully involved in making decisions about their care and treatment throughout their stay.

Patients gave us good feedback about their experiences at the hospital. Their comments included;

“We can’t fault them, they have looked after us from start to finish”.

“I had a very nice midwife who took care of me”.

“It has been brilliant, we have had a good experience here”.

“I was close to giving up the breast feeding but they got me through it”.

“I would give the service ten out of ten”.

‘’Midwives have been amazing, I couldn’t have coped without them’’

We found patients were protected against the risks associated with medicines because arrangements were in place to manage medication safely.

Patients were cared for and treated by staff who had undergone appropriate pre employment checks, in line with NHS employment requirements, before they started working at the hospital.

Overall patients gave us good feedback about the support they had received from staff and staff told us they felt sufficiently trained to meet their roles and responsibilities.

A complaints procedure was in place which enabled patients, carers and visitors to complain if they were dissatisfied with the care or treatment they had received. Systems were in place to monitor all concerns and complaints and to ensure learning took place from these.