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Some of the ratings of services provided at Liverpool Women's Hospital shown on this page are no longer relevant. Our latest ratings of specific services offered at the hospital are:

  • End of life care: Good  
  • Neonatal services: Good  
  • Gynaecology: Requires improvement  
  • Maternity: Good  

The other service ratings are from areas we now inspect as part of these. We will update this page to reflect this soon.

Read the latest inspection report for Liverpool Women’s Hospital.

All reports

Inspection report

Date of Inspection: 30 September 2014
Date of Publication: 24 October 2014
Inspection Report published 24 October 2014 PDF | 79.72 KB

Overview

Inspection carried out on 30 September 2014

During an inspection to make sure that the improvements required had been made

We had previously inspected this service on 9 April 2014. During this inspection we found there had been significant improvements in the areas of non-compliance at Liverpool Women’s Hospital since our last visit. The inspection focused on the maternity unit as this was where the previous areas of non-compliance had been identified.

We spoke with 11 women about their experience of receiving care and support at Liverpool Women’s Hospital. Everyone spoke very positively about their experiences at the hospital. Comments included:

“They really look after you well here”,

“The Women’s is the best place to have a baby”.

During this inspection we spoke individually with 14 midwives. We also spoke with the members of the executive team with responsibility for implementing the trust action plan formulated to address the areas of non-compliance identified at our last inspection.

Staffing levels had improved significantly within areas of the hospital providing intrapartum care (care during childbirth), which had led to improvements in the experience for patients. However midwives had been regularly moved from the principal post natal ward to areas providing intrapartum care during busy periods, leaving the post natal ward short of midwives.

Complaints were well managed within Liverpool Women’s Hospital. Considerable improvements had been made to the way risks and quality were managed within the trust but there was still further development needed to the way in which the organisation investigated serious incidents and learned from incidents and complaints.