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Some of the ratings of services provided at Liverpool Women's Hospital shown on this page are no longer relevant. Our latest ratings of specific services offered at the hospital are:

  • End of life care: Good  
  • Neonatal services: Good  
  • Gynaecology: Requires improvement  
  • Maternity: Good  

The other service ratings are from areas we now inspect as part of these. We will update this page to reflect this soon.

Read the latest inspection report for Liverpool Women’s Hospital.

We are carrying out a review of quality at Liverpool Women's Hospital. We will publish a report when our review is complete. Find out more about our inspection reports.
All reports

Inspection report

Date of Inspection: 9 April 2014
Date of Publication: 27 June 2014
Inspection Report published 27 June 2014 PDF | 99.04 KB

Overview

Inspection carried out on 9 April 2014

During an inspection to make sure that the improvements required had been made

We had previously inspected this service on 7 and 8 July 2013. During this inspection we found there had been some improvements in how women and their babies were cared for and in how staff were supported. However, there were other areas where the trust failed to meet essential standards of quality and safety. Part of this inspection was undertaken outside of normal working hours. We started the inspection at 6am to see how women and their babies were cared for during the night shift.

We spoke with ten women and four relatives during our inspection who all spoke positively about their experiences at the hospital. Their comments included:

“It has been brilliant; they told you what was happening,"

“There are no words to describe how grateful we are,”

“They made my stay a happy one,”

“They explained everything to me.”

Staff at all levels were better supported to undertake their roles through training and appraisal, and staff morale throughout much of the maternity directorate had improved. However, maternity staffing levels were still sometimes inadequate, which meant that the trust was not always able to provide safe and effective intrapartum (care during childbirth) and post natal care to women and their babies.

There were systems in place to assess risk and quality within the trust, but the quality of these systems was not adequately managing risks to staff and patients. Improvements were also needed in the way in which the trust handled complaints.