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Royal Cornwall Hospital Requires improvement

All reports

Inspection report

Date of Inspection: 25 January and 25 May 2011
Date of Publication: 2 June 2011
Inspection Report published 2 June 2011 PDF

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Overview

Inspection carried out on 25 January and 25 May 2011

During a routine inspection

People who use services at Royal Cornwall Hospital told us they were happy with the care and support they received. They praised nursing and care staff who they said were �helpful�, �lovely�, �kind� and that �nothing is too much trouble�. They said that there is enough staff available to meet their needs.

Comments about the food at the hospital included �the meals are pretty good�, �food is sufficient� and �the food is better than in some hotels�

When we asked people about their medicines management we were told that staff were �very helpful and kind� and �got hold of my medicines very quickly�. One patient told us they had stayed in the hospital regularly for over 10 years and had never had any problems with medicines, and was �very happy with everything�

Staff told us that they liked working at the hospital and were enthusiastic about their specialist areas of work.