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Archived: South Tyneside District Hospital Requires improvement

This service was previously managed by a different provider - see old profile

This service is now managed by a different provider - see new profile

All reports

Inspection report

Date of Inspection: 18 April 2011
Date of Publication: 11 July 2011
Dignity and Nutrition Report published 11 July 2011 PDF

Overview

Inspection carried out on 18 April 2011

During a themed inspection looking at Dignity and Nutrition

Patients told us that they were satisfied with the care and treatment they received. They said that most staff had treated them with courtesy and respect and that their privacy and dignity had been protected. They said they were given information and had been involved in decisions about their care.

However, some described instances where they felt staff had been abrupt in their manner and lacking in respect.

Patients told us they felt their nutritional needs and dietary preferences were well met. They gave mainly positive feedback about the quality, range and availability of food.