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Inspection report


Date of Publication: 8 November 2011
Inspection Report published 8 November 2011 PDF | 36.74 KB

Overview

During an inspection to make sure that the improvements required had been made

During our previous visit in July 2011, we spoke to patients in a variety of ward settings, including elderly care, a stroke ward and the pre and post natal ward within maternity services. We received many positive comments from these individuals in relation to the care received. Patients indicated that they were treated as individuals, with personalised care.

Information was said to be regularly supplied by staff and that patients were kept informed regarding their progress and changes in treatment plans. Patients felt that they received care that was delivered with dignity and respect.

On our follow up review we did not ask people to comment on the service as we were reviewing improvements to the nursing processes that were in place.