The Care Quality Commission

Archived: Scarborough Hospital

Woodlands Drive, Scarborough, North Yorkshire, YO12 6QL (01723) 342303

Provided and run by:
Scarborough and North East Yorkshire Healthcare NHS Trust

Important: This service is now managed by a different provider - see new profile

All Inspections

20, 22 March 2012

During a themed inspection looking at Termination of Pregnancy Services

We did not speak to people who used this service as part of this review. We looked at a random sample of medical records. This was to check that current practice ensured that no treatment for the termination of pregnancy was commenced unless two certificated opinions from doctors had been obtained.

12 December 2011

During an inspection looking at part of the service

When we visited the hospital we did not receive any comments from people who used the

service or their relatives that gave us cause for concern. People told us that generally they

were treated well and that staff were polite and supportive.

18 August 2011

During an inspection looking at part of the service

When we visited the hospital we did not receive any comments from people who used the service or their relatives that gave us cause for concern. People told us that generally they were treated well and that staff were polite and supportive. They told us that the food was good and that there was enough staff on duty to meet their needs.

14 December 2010 and 11 January 2011

During an inspection looking at part of the service

People who use the service told us that they had received sufficient information about their care and treatment before making a decision, had time to make that decision and signed a consent form. They told us they were satisfied with the care and treatment that they received from all members of staff. They also said that the admission process was well handled.

People told us that they were content with the food that they were served. They also told us that there were no interruptions when meal times were taking place. They told us that if they had concerns they would speak to nursing staff. People told us that the premises seemed clean and they had no issues on two of the wards that we visited. People on one temporary ward were unhappy with the facilities that were available.

People told us that they had not experienced any problems with any of the medical equipment used and that staff know how to use it. They told us that the staff were knowledgeable and confident. They felt that the staff were well trained. People told us that they had not been directly asked about the quality of care that they had been given but were happy with the care that they had received and knew who to speak to if they wanted to make comments about their care. People told us that their records were up to date and they had not seen any examples of their records being stored inappropriately so that other people could see them. They had not had to wait for any results and said that staff recorded the care and observations in their notes straight away.

12 November 2010 and 23 September 2012

During an inspection in response to concerns

People told us that they understood their care and treatment and were involved in making decisions about their care and treatment. They felt that their privacy, dignity and independence were respected. People were happy with the admission and discharge process. They also said that the hospital was clean and that staff regularly washed their hands. People said that they had enough information about their medicines and that their medicines were given on time. They were generally happy with the care that they received from staff. People were also aware of the complaints procedure and knew how to make a complaint.