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Archived: CRI Spectrum - Hertfordshire Drug and Alcohol Services (Hertford)

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Inspection report

Date of Inspection: 5 August 2014
Date of Publication: 4 September 2014
Inspection Report published 04 September 2014 PDF


Inspection carried out on 5 August 2014

During an inspection to make sure that the improvements required had been made

We carried out an inspection in September 2013 and found that the provider needed to take action to meet the following essential standards:

� Cooperating with other providers

� Records

CRI Spectrum Hertford submitted an action plan stating they would be compliant with the outstanding regulations by the end of February 2014. We carried out this inspection, on 05 August 2014, to ensure the action plan had been put into place.

We inspected four sets of both paper and electronic records for people who used the service and found them to be comprehensive and informative. It was evident that there were clear processes in place, which were followed, to ensure collaboration with other agencies to ensure that people who used the service received optimal care and treatment.

Records were clear, accurate and up to date.