The Care Quality Commission
  • Services in your home
  • Homecare service

Archived: Carers 4 U Ltd

Unit F16 Birch House, Birch Walk, Erith, Kent, DA8 1QX (01322) 439777

Provided and run by:
Carers 4 U Ltd

Important: The provider of this service changed - see old profile
Important: This service is now registered at a different address - see new profile

All Inspections

16 May 2013

During a routine inspection

We spoke with people who use the services, their relatives and representatives. People we spoke with were very happy with the care provided to them. One person said, 'I get more than I expect and I would feel unsafe if they weren't there.' One representative we spoke with said, 'Cares 4 U should be commended for the care they provide. They provide the best person-centred care that I am aware of.' Another relative we spoke with said, "they keep me informed of any changes in care planning." Staff we spoke with felt well supported. One staff member said, 'It is a very good company to work for.' Another staff member said, 'they are wonderful. They look after the clients and their workers.'

We found that people and their relatives were involved in the development of their care plan. Staff were suitably supported, received appropriate training and underwent suitable checks before commencement of their employment. Care plans were stored securely and were mostly up to date.