The Care Quality Commission
  • Doctor
  • Independent doctor

Archived: Spire Hartswood Hospital

Essex Orthopaedic Services, Warley Road, Brentwood, Essex, CM13 3LE

Provided and run by:
Essex Orthopaedic Services Limited

All Inspections

4 February 2014

During a routine inspection

We spoke with three people who used the service. They told us that they had been provided with information about what the treatment involved, the expected benefits and the known risks associated with it. One person said, "I knew exactly what was to be done. I was not left in the dark at all. [The doctor] explained so I could understand." People told us they were all very happy with the treatment that they had received. One person told us, "It's been marvellous. I couldn't have asked for a better consultant."

We saw that the service had signed an agreement with Spire Healthcare Limited in September 2013 for the hospital to provide infection prevention and control services. The service employed only the two consultants. Support was provided by staff employed by Spire Healthcare Limited. We saw that, in accordance with their professional body's requirements, both consultants had completed an appraisal interview within 12 months of our inspection.

We saw that the service asked people to complete feedback forms at every clinic.We found that the responses were all positive, with the vast majority of people who had responded having rated the quality of the service they had received as excellent. The comments made included one which described the service as, "First class."