You are here

Crawshaw Hall Medical Centre and Nursing Home Good

All reports

Inspection report

Date of Inspection: 11 October 2013
Date of Publication: 13 November 2013
Inspection Report published 13 November 2013 PDF | 82.03 KB

Overview

Inspection carried out on 11 October 2013

During a routine inspection

People told us they were treated with respect and were happy with the care and attention they received at Crawshaw Hall. One person said, “Everybody’s very nice, they look after us very well.” One visitor said, “The staff are very caring and kind, I couldn’t praise them enough.”

We found that members of staff had a good understanding of safeguarding procedures and told us they would report any concerns immediately.

We noted that all members of staff received the training they needed in order to provide safe and effective care for people using the service.

We saw that systems were in place to monitor the quality of the service provided. There was evidence to demonstrate that people were regularly consulted about the care and facilities provided at the home.