28 January 2014
During a routine inspection
The senior staff we spoke with were able to discuss appropriate procedures were in place to ensure consent was obtained from people who used the service. Support workers confirmed they always obtained consent from service users.
We saw evidence that people received care and treatment that ensured their well-being and safety.
We saw safeguarding procedures were in place to safeguard people who used the service. We saw there was contact with other agencies such as the local authority, police and probation service.
Staff we spoke with commented; "There is a good staff team." And. "I am well supported." They all said there were plenty of training opportunities.
We saw people who used the service were asked their views and they were acted upon.