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Anthony James Care Limited Good

This service was previously registered at a different address - see old profile

All reports

Inspection report

Date of Inspection: 8 August 2014
Date of Publication: 24 September 2014
Inspection Report published 24 September 2014 PDF


Inspection carried out on 8 August 2014

During a routine inspection

A single inspector carried out this inspection. The focus of the inspection was to answer five key questions. Below is a summary of what we found. At the time of our inspection there were two people using the service and we reviewed both of their records.

If you want to see the evidence supporting our summary please read the full report.

Is the service safe?

We saw the service provided training on infection control to staff. Staff understood their roles in relation to infection control.

We saw the service carried out Disclosure and Barring Service (DBS) checks on all staff who worked in the service to ensure they were suitable to work in the care sector.

People were supported by staff who had the knowledge and skills to deal with foreseeable emergencies. They had received first aid training which was regularly updated.

The registered manager was able to explain how the Mental Capacity Act and how this related to their service.

Is the service effective?

People�s social, health and support needs were assessed with them, and they were involved in reviewing their care plans. People told us the service met their identified needs. One person we spoke with said, �The service fully meets my needs.�

Is the service caring?

People were supported by kind and attentive staff. Staff were able to explain how they supported people to maintain their dignity and deliver services in a caring way. Care plans included details of how people liked to be supported. People told us the staff were, �Attentive� and, � Warm�. One person said, �(Staff member�s name) is such a nice young person, I was initially uncomfortable with the idea of getting someone to help me but I am now very happy with the service provided.�

Is the service responsive?

We saw that the service had a system in place to respond to complaints and comments. The service had asked people�s view of the service and responded to what people told them. The records we read showed that people needs were assessed before they were signed up to the service. The records showed the service supported them to access activities that were important to them. We saw that checks were made to ensure people had not changed their minds about what they liked to do.

Is the service well-led?

The registered manager was clear about the aims and objectives of the service and checked what people thought about the service. We saw that the service had responded to feedback from people and staff.