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Inspection report

Date of Inspection: 10, 11 October 2013
Date of Publication: 8 November 2013
Inspection Report published 08 November 2013 PDF

Overview

Inspection carried out on 10, 11 October 2013

During a routine inspection

We spoke with the provider, four staff and six patients. Patients told us they had been happy with the service provided. Some comments were, '' They are very empathetic '' and ''The dentist explains what they are going to do and why it�s needed.'' Patients told us they found the staff approachable and would approach them with any concerns. We found that patient satisfaction was good.

We saw procedures in place to protect people from the risk of abuse. Discussions with staff showed that they had awareness of what to do, who to approach and the guidance available should safeguarding concerns be identified.

There were sufficient staff to accommodate patients' needs. There was evidence of joint working with dental specialists to ensure patients' specialist dental healthcare needs had been met. We have asked that the provider may like to note our findings in relation to the resuscitation equipment and storage of resuscitation drugs at the practice.