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Inspection report

Date of Inspection: 12 December 2013
Date of Publication: 19 December 2013
Inspection Report published 19 December 2013 PDF

Overview

Inspection carried out on 12 December 2013

During an inspection looking at part of the service

This was a follow up inspection that related to complaints.

We found on this follow up inspection that the provider had taken the necessary steps to address areas identified during our previous inspection in November 2013.

We saw that the provider had displayed a complaints policy for patients in the waiting area.