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Archived: Modality Attwood Green Good Also known as The Hyman Practice

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 31 May 2013
Date of Publication: 21 June 2013
Inspection Report published 21 June 2013 PDF


Inspection carried out on 31 May 2013

During a routine inspection

During our announced inspection we spoke with six patients, the registered provider (the lead GP), the practice manager and a receptionist.

Patients' needs were assessed and care and treatment was planned and delivered in line with their individual wishes. Patients told us how they were treated with care and respect. One patient told us: �I think they are brilliant. Doctor X is a very competent doctor, I have every confidence in X". Another patient said: �Very good indeed. Staff are respectful and helpful". The patients we spoke with told us that they were able to obtain an appointment with the doctor when they needed to.

There was a range of ways that patients could request repeat prescriptions. Patients we spoke with told us that obtaining repeat prescriptions was not a problem and requests for them were actioned within two or three days.

Patients told us that referrals to hospitals had been made promptly and efficiently.

Staff had received training in safeguarding vulnerable adults and children. They were aware of the appropriate agencies to refer safeguarding concerns to ensure that patients were protected from the risks of harm.

We found that the specialist equipment had been checked by a company to ensure that it was fit for purpose. The wiring of all electrical equipment had been tested to protect patients and staff from risks of injury. All areas of the practice were seen to be well organised.