You are here

All reports

Inspection report

Date of Inspection: 2 January 2014
Date of Publication: 30 January 2014
Inspection Report published 30 January 2014 PDF

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 2 January 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People’s views and experiences were taken into account in the way the service was provided and delivered in relation to their care.

Reasons for our judgement

People who used the service were given appropriate information and support regarding their care. People who used the service told us that before they moved to Rhodsac, they had visited and had been given information about what to expect. They said they had “liked it” and wanted to move in.

We found that when considering future admissions careful consideration had been given to the needs and views of people already living at Rhodsac. We spoke with the director for the company who told us that they would not admit a person if their needs were likely to have a negative impact on people who used the service. People who used the service told us they had met people who had visited the home and they had been asked for their views.

Discussion with people who used the service and a member of staff confirmed that people were supported and encouraged to be as independent as possible. People told us about local community groups that they attended and enjoyed.

People who used the service told us that staff treated them with respect and that their views were listened to. They told us that they were involved in making decisions about their day to day routines and how they spent their days. People did not have any planned activities on the day of our inspection. However we heard them discuss and negotiate between themselves and the member of staff on duty when they would do the household shopping, what they would eat and how they would spend the day.