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Ryalls Park Medical Centre - Yeovil Inadequate

All reports

Inspection report

Date of Inspection: 4 February 2014
Date of Publication: 4 March 2014
Inspection Report published 04 March 2014 PDF | 85.97 KB

Overview

Inspection carried out on 4 February 2014

During a routine inspection

Patients were treated with consideration and respect. We spoke with six patients. One patient told us, “I’m happy with the way I’m spoken to here. I have no issues with that.”

Patients’ spoke positively about the care they received at the medical centre. One patient said, “I have nothing but praise for the place.” Another patient said, “I’m really very happy with the surgery.”

People who used the medical centre, staff and visitors were protected against the risks of unsafe or unsuitable premises.

The provider carried out a number of pre-employment checks to ensure that staff had the necessary skills and experience. However, the current system used by the medical centre did not ensure staff were of good character prior to them commencing employment.

The medical centre had suitable systems to monitor the quality of the service provided.