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Inspection report

Date of Inspection: 20 August 2013
Date of Publication: 6 September 2013
Inspection Report published 06 September 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 20 August 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members, talked with staff, were accompanied by a specialist advisor and used information from local Healthwatch to inform our inspection.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

The provider had suitable processes for recruitment of all staff. The staff files we checked had suitable records of pre-employment checks. A recent photograph at the time of commencement of employment had been obtained. Staff had been provided a job description and a suitable contract of employment. There was evidence that newly appointed staff were given an appropriate induction which included explanation of their roles and responsibilities and access to relevant information about the practice including relevant policies and procedures.

Appropriate references were obtained, gaps in employment checked and the practice manager told us that the practice ensured suitable criminal record checks were undertaken for all new staff.