Archived: Abbeycare Newmarket

Updated 31 May 2019

Abbeycare Newmarket is a residential service which provides a twenty-eight day programme for people dependent on drugs or alcohol. The programme is designed to support people with their addiction from detoxification through to aftercare support. The service accepts self-referrals and has a number of beds funded by the NHS. The service accepts male and female clients.

The location was registered with the CQC in January 2013. At the time of inspection, the service had a registered manager and a nominated individual.

The service is registered to provide accommodation for persons who require treatment for substance misuse and treatment of disease, disorder or injury.

At the time of inspection seven people were accessing the service for treatment.

Abbeycare Newmarket was last inspected in June 2018. Following the last inspection, we told the service that it must take the following action:

• The provider must ensure that ligature risk points are identified.

We found that this action had been fully met.

Updated 31 May 2019

We rated Abbeycare Newmarket as good because:

• The service employed sufficient staff to administer and oversee detoxification safely, including two staff overnight.
• The service had good medicines management procedures including safe storage and handling of medications.
• Staff completed thorough risk assessment prior to and on admission, and these were reviewed and updated weekly.
• Staff completed a thorough medical and psychosocial assessment on admission to the service. This included blood and liver function tests.
• Staff completed personalised and holistic care plans with clients and updated these weekly at one to one sessions.
• The service offered a range of therapies that included cognitive behavioural therapy groups, one to one therapy and complementary therapies.
• The service provided access to four mutual aid support groups per week.
• The consultant held a weekly clinic to monitor and review any physical health problems.
• Clients spoke highly of staff and their knowledge, skills and compassion.
• Care plans were personalised, recovery focussed and clients were involved in setting goals Staff supported clients to maintain relationships and to build recovery focussed support systems by attending mutual aid support groups.
• Staff morale was good and staff told us that they worked well as a team and supported each other.
• Staff took part in weekly medication audits and regular care records audits and the outcomes were discussed at clinical governance meetings.

Updated 9 June 2016

Inspected but not rated