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This service was previously registered at a different address - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 20 September 2019

About the service

Abington View is a small residential home which provides accommodation and personal care for up to three people with acquired brain injury. At the time of inspection two people lived at Abington View.

People’s experience of using this service and what we found

The registered manager oversaw the management of the service which was primarily managed by a team leader. The registered manager and team leader were respected by staff and had continued to improve the service.

Staff knew people well, supporting them to become independent. Staff understood their roles and responsibilities to safeguard people from the risk of harm. People were supported to access relevant health and social care professionals.

People’s medicines were managed in a safe way. People were involved in assessing their own risks which were reviewed at regular intervals or as their needs changed. Care plans provided people with information on how to keep themselves safe, and how staff could support them to do this.

Staff had a good understanding of people's needs, choices and preferences. People were encouraged to make decisions about how their care was provided and their privacy and dignity were protected and promoted. Staff gained people's consent before providing personal care.

People’s care was person centred, their individual needs were being met. People were supported to express themselves, their views were acknowledged and acted upon. There was a complaints system in place and people were confident that any complaints would be responded to appropriately.

Staff were recruited using safe recruitment practices. Staff received training to enable them to meet people’s needs and were supported to carry out their roles. Staff were supported to continue learning and gaining vocational qualifications.

The management team continually monitored the quality of the service, identifying issues and making changes to improve the care. People were involved in monitoring the service.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 14 July 2017). The service moved address on 13 July 2018.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 20 September 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 20 September 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 20 September 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 20 September 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 20 September 2019

The service was well-led.

Details are in our well-led findings below.