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Inspection report

Date of Inspection: 3 January 2013
Date of Publication: 23 April 2013
Inspection Report published 23 April 2013 PDF | 73.91 KB

Overview

Inspection carried out on 3 January 2013

During an inspection to make sure that the improvements required had been made

When this service was last inspected on 29 August 2012 it was based at Rivendell care home and was part of that registration. Rivendell has now closed and the 'personal care' element of the registration has moved to new offices and is now known as HF Trust – Devon DCA.

We visited on this occasion because at our last inspection we found that there were areas where improvements were needed. The issues related specifically to a group of older people the service had recently started to provide care to. People were not always given information about who would be visiting them or for how long they would be staying. Also people's individual preferences and choices about their care were not always recorded in sufficient detail on care plans.

We found that some good progress had been made towards rectifying these matters, but that there was not yet full compliance in these areas.