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Teehey Lane Medical Centre - Dr. M Salahuddin Good

All reports

Inspection report

Date of Inspection: 8 May 2014
Date of Publication: 17 June 2014
Inspection Report published 17 June 2014 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 8 May 2014, talked with staff and reviewed information given to us by the provider.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

We talked with the practice manager about the induction process for new staff and about arrangements for on-going training for staff in post. We saw evidence that demonstrated two recently employed staff had received an induction. We looked at training attendance lists demonstrating compliance with mandatory training and examined two files which recorded training and on-going professional development.

The practice manager reported that all staff had an annual appraisal and we saw records in personnel files recording confirming this. The next round of appraisal meetings was scheduled for 12 May 2014.

There had been a lack of individual formal supervision found at the last inspection. The practice had considered ways of formalising their supervision processes with the line manager which included the development of personal development plans. We saw that the practice had a plan in place to commence recorded meetings after the annual appraisal of 12 May.

We saw that staff meetings were held quarterly.