Archived: Moorfield Road Health Centre

Updated 24 August 2017

Moorfield Road Health Centre operates from 2 Moorfield Road, EN3 5PS. The practice is located in purpose built premises located just off a main road in a residential area of Enfield, which is to the north of London.

There are approximately 4250 patients registered at the practice. Statistics show high income deprivation among the registered population. Information published by Public Health England rates the level of deprivation within the practice population group as two on a scale of one to ten. Level one represents the highest levels of deprivation and level ten the lowest. The registered population is slightly higher than the national average for persons aged between 0-19 and 35-44. Patients registered at the practice come from a variety of backgrounds including Asian, Western European, Eastern European and African Caribbean. Forty nine percent of patients have a long-standing health condition compared to the CCG average of 50%.

Care and treatment is delivered by two GPs (one male and one locum female) who provide 17 clinical sessions weekly. There are two practice nurses (female) who provides seven sessions weekly. Five administrative and reception staff work at the practice, and are led by a practice manager.

The practice reception opening times are:-

• 8am - 7pm (Monday)
• 8am - 8pm (Tuesday)
• 8am – 6:30pm (Wednesday, Thursday, Friday)

Clinical sessions are as follows:-

• 8:30am - 12pm (Monday - Friday)
• 3pm -7pm (Monday)
• 4pm – 8pm (Tuesday)
• 4pm – 6:30pm (Wednesday, Thursday)
• 2:30pm – 6:30pm (Friday)

The practice offers extended hours surgery on Monday and Tuesday evenings. Patients can book appointments in person, by telephone and online via the practice website.

Patients requiring a GP outside of practice opening hours are advised to contact the NHS GP out of hours service on telephone number 111.

The practice has a General Medical Services (GMS) contract. GMS contracts are nationally agreed between the General Medical Council and NHS England. The practice is registered to provide the following regulated activities:-

- Diagnostic and screening procedures

- Treatment of disease, disorder or injury

- Maternity and Midwifery Services

NHS Enfield Clinical Commissioning Group (CCG) is the practice’s commissioning body.

Updated 24 August 2017

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Moorfield Road Health Centre on 22 June 2016. The overall rating for the practice Requires Improvement. The full comprehensive report on the June 2016 inspection can be found by selecting the ‘all reports’ link for Moorfield Road Health Centre on our website at www.cqc.org.uk.

At our previous inspection in June 2016, we rated the practice as Requires Improvement for providing safe and effective services. At this time included amongst the issues we identified, was the practice could not provide sufficient evidence that there were clear processes in place to identify where improvements in clinical care could be made, that there was not a programme of regular fire drills being conducted at the practice and that there was a lack of information throughout the practice informing patients of what to do in the event of a fire.

This inspection was an announced focused inspection carried out on 5 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 22 June 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection. At this inspection, we found that the practice had made improvements to provide safe and effective services. As a result of these findings, the practice is now rated as good for providing safe and effective services.

The change in the ratings for safe and effective, means that the practice overall is now rated as Good.

Our key findings were as follows:

• Clinical audits were being conducted at the practice as part of a system of ensuring effective clinical care was being delivered to patients.
• The practice had introduced regular fire drills. All staff members had been trained in what to do in the event of a fire and there was signage within patient areas informing them what to do in the event of the fire alarm sounding.
• We saw evidence that patient care plans (in particular for patients at risk of un-planned or readmission to hospital) were up-to-date and contained relevant personalised information.
• The practice now attends regular multi-disciplinary meetings with other health care professionals to discuss complex needs patients.
• All staff members had received an appraisal within the last 12 months.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Updated 24 August 2017

The practice is rated good for the care of people with long term conditions. As the practice was rated as good overall, this affected the rating of the population groups we inspect against.

Updated 24 August 2017

The practice is rated good for the care of families, children and young people. As the practice was rated as good overall, this affected the rating of the population groups we inspect against.

Updated 24 August 2017

The practice is rated good for the care of older people. As the practice was rated as good overall, this affected the rating of the population groups we inspect against.

Updated 24 August 2017

The practice is rated good for the care of working age people (including those recently retired and students). As the practice was rated as good overall, this affected the rating of the population groups we inspect against.

Updated 24 August 2017

The practice is rated good for the care of people experiencing poor mental health (including people with dementia). As the practice was rated as good overall, this affected the rating of the population groups we inspect against.

Updated 24 August 2017

The practice is rated good for the care of people whose circumstances may make them vulnerable. As the practice was rated as good overall, this affected the rating of the population groups we inspect against.