Archived: Dr Sharma and Partners

Updated 12 July 2018

Dr Sharma and Partners offers general medical services to the people of Bexhill On Sea. There are approximately 8,600 registered patients who are seen across two locations, Pebsham surgery and a branch surgery at Sea Road. All of the patient registrations are held at Pebsham Surgery and patients can be seen at either site. A similar number of patients are seen at each site throughout the year and the majority of staff work across both sites.

Dr Sharma and partners is run by three partner GPs (two male and one female) and two other GPs are joining as salaried GPs in the near future. The practice is also supported by an advanced nurse practitioner, four practice nurses, two paramedic practitioners, two health care assistants, two clinical pharmacists and a team of receptionists, administrative staff and a practice manager. The practice is a training practice for GP registrars (qualified doctors who are undergoing further specialist GP training) and also a training practice for nursing students. The practice runs a number of services for its patients including spirometry, ECGs, blood pressure checks, blood tests including warfarin testing, asthma clinics, child immunisations, cervical cytology screening, diabetes clinics, some contraceptive services, new patient checks, dressings, general nursing services and travel health clinics. The practice also carries out minor surgical procedures on the premises.

Additionally the practice accepts referrals from other local practices for microsuction services, dermatology services, a contraceptive implant service and travel immunisations. It also participates in the local memory assessment services.

Services are provided at:

Pebsham Surgery

119 Seabourne Road,

Bexhill On Sea,

East Sussex,

TN40 2SD

and

Sea Road Surgery

39/41 Sea Road,

Bexhill On Sea,

East Sussex,

TN40 1JJ

Reception is open Monday to Friday 8am to 6pm at Pebsham Surgery and 8.20am to 5.30pm at Sea Road Surgery. Both surgeries are closed between 1pm and 2pm during which time the duty doctor can be contacted in an emergency. Both surgeries can be contacted for emergencies until 6.30pm.

When the practice is closed outside these times patients are advised to access the 111 service who will direct their call to the most appropriate service.

The practice population has higher number of patients aged 60 years and older than the national and local averages. There is a higher than average number of patients with a long standing health condition. The percentage of registered children suffering deprivation is just above average for England and the number of registered older people suffering deprivation is lower than average for England. Overall the deprivation score is similar to the average for England.

The practice is registered to provide the following regulated activities:

Diagnostic and screening procedures

Family planning

Maternity and midwifery services

Surgical procedures

Treatment of disease, disorder and injury

Updated 12 July 2018

This practice is rated as Good overall. (Previous inspection 06 September 2016 – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Dr Sharma and partners on 15 May 2018 as part of our inspection programme.

At this inspection we found:

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• There was an active patient participation group in place who felt listened to and valued.
• Staff were positive about working in the practice and felt valued and supported in their roles.
• There was a strong focus on continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are to:

Review and improve recording and management of staff records including the recording of verbal references, monitoring of staff medical indemnity cover and recording and management of training records.

Carry out training on the identification of red flag signs of sepsis with non-clinical staff.

Monitor the security of blank printer prescriptions in consultation rooms.

Complete an updated fire risk assessment record, carry out any actions identified and carry out, record and action a separate general health and safety risk assessment.

Continue to monitor and improve patient satisfaction.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice

Updated 12 July 2018

Updated 12 July 2018

Updated 12 July 2018

Updated 12 July 2018

Updated 12 July 2018

Updated 12 July 2018