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Archived: Cartmel Old Grammar

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 3 December 2013
Date of Publication: 7 January 2014
Inspection Report published 07 January 2014 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 3 December 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and talked with commissioners of services.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We looked at the records the service held about some care staff. This included the last three staff who had started work within the home. We saw that no new care staff had been employed until the checks required by law had been completed. Staff we spoke with confirmed that security checks and references had been done before they started work.

There were completed application forms on file, interview records and employment histories on file and we could see that pre-employment fitness questionnaires were used to help make sure staff were suited to the work. We saw that the records of interviews and questions were detailed.

All new care staff had to obtain a disclosure from the Disclosure and Barring Service to check that they were not barred from working in a health or social care service. We could see that references had been requested from people's previous employers and that these had been followed up for prospective staff.

We saw that thorough procedures were used when employing new staff to ensure they were suitable to work with the people living in in the home. Each of the newly recruited member of staff had completed an induction programme and this was recorded. Induction covered basic competencies and staff were assessed and 'signed off' by senior staff who had observed their work.

Recent care staff that we spoke with told us that they had received induction training when they started work there and felt supported by the management team. The staff we spoke with told us that they received supervision from the new manager. Staff confirmed that they had access to training relevant to their roles and were supported by the manager to attend and to develop within the organisation.