The Care Quality Commission
  • Doctor
  • Independent doctor

Archived: Health Bridge Ltd London

Prince Consort House, 109-111 Farringdon Road, London, EC1R 3BW (020) 3588 0290

Provided and run by:
Health Bridge Limited

All Inspections

29 November 2013

During a routine inspection

Health Bridge Ltd London offers online prescription services to people aged over 18. We did not speak directly to people who used the service, but we looked at feedback the service had received from people about the service. We reviewed one of the online review websites (Trustpilot.com) and saw that the service had a 'good' rating after ninety-five reviews. People's comments included 'Great service', 'Just brilliant', 'Extremely efficient' and 'Quick and professional'.

Before people received treatment they were asked for their consent and the provider acted in accordance with their wishes. The treatments were delivered in a way that was intended to ensure people's safety and welfare. People were protected against the risks associated with medicines because they were provided with information regarding their medicines.

We found that there were enough qualified, skilled and experienced staff to meet people's needs and the provider had an effective system to regularly assess and monitor the quality of service that people received.