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Inspection report

Date of Inspection: 23 August 2013
Date of Publication: 3 October 2013
Inspection Report published 03 October 2013 PDF

Overview

Inspection carried out on 23 August 2013

During a routine inspection

At the time of our inspection there were twenty people living at the home. During our visit we spoke with people, looked at records and made observations. One of the people we spoke to told us that " the resident's are happy and the home is always clean and tidy whenever I come here ". Another person said, " the staff are brilliant and so helpful ".

People who lived at the home were positive about the care they received and each person told us they were treated with dignity and respect. This was clearly demonstrated throughout our visit from our observation of the way staff spoke to people and knocked on doors before entering people's rooms.

We saw that people were involved in the planning of their care and were given choices about their care and treatment. Records showed us that the care plans were reviewed regularly.

People we spoke to told us they felt safe in the home and that there were enough staff on duty to meet their needs.

We saw a planned programme of activities which took place twice a day, however, the activities were repetitive and did not include community or outdoor events. One person we spoke to said they would "love to go out sometimes".

Some records we looked at had not been kept up to date and did not provide necessary information. Annual quality assurance surveys had not been carried out since 2010.