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Inspection report

Date of Inspection: 8 October 2013
Date of Publication: 19 November 2013
Inspection Report published 19 November 2013 PDF | 70.08 KB


Inspection carried out on 8 October 2013

During a routine inspection

This was the first inspection undertaken at Orchard House since the home was registered to provide a rehabilitation service for up to five female service users. The home works alongside Shrewsbury Court Independent Mental Health Hospital and was set up as a facility to promote independent living.

There were three people using the service at the time of our visit. It was possible to meet and talk with one person who used the service, one person did not wish to meet us and the third person was out with a staff member.

The registered manager was off duty and there was a senior care staff in charge of the home.

People's needs were assessed and care and treatment was planned and delivered in line with their individual care plans.

We looked at care plans that were electronically maintained. People who used the service had been involved in their care planning and were provided with a paper copy of their plan.

People's privacy and dignity was protected and they were supported with independence and community involvement.

We observed that there were enough staff available to meet people's assessed needs.