• Dentist
  • Dentist

Penzance Dental

81-82 Market Jew Street, Penzance, Cornwall, TR18 2LG (01736) 363925

Provided and run by:
Mr. Stephen Pace

All Inspections

31 May 2013

During a routine inspection

We spoke with five people who attended the dental practice on the day of inspection. People told us they were happy with the practice and felt they were treated with respect and dignity by the dentists and staff at the practice.

People made positive comments about staff and indicated they felt safe and well cared for. One person told us, "My dentist is very pleasant and professional. Although I haven't been a patient here long, I am happy with treatment I have received so far".

People told us and we saw evidence that high standards of care and welfare were operating at the practice. Staff were trained appropriately to deal with medical emergencies and necessary emergency procedures were in place alongside current stocks of emergency medications and oxygen cylinders.

The premises were clean and well maintained. There were arrangements for infection control checks and daily cleaning tasks. Staff were knowledgeable regarding infection control and decontamination procedures. There was documented evidence that equipment used had been maintained and inspected by specialist contractors.

We looked at three sets of patient notes and observed these included a medical history and were regularly updated to ensure they accurately reflected treatment discussions and choices.