Dr Yahaya Mohammed - Care Quality Commission

Background to this inspection

Updated 31 July 2017

Dr Yahaya Mohammed offers general medical services to people living and working in Ashford, and surrounding areas. The practice population is in an area that has higher than average unemployment and higher than average income deprivation including that affecting children and older persons.

The practice holds a General Medical Service contract and is led by one male GP. The GP is supported by a salaried GP (female), a practice nurse, a healthcare assistant, a practice manager, and a team of three reception and administrative staff. A range of services and clinics are offered by the practice including asthma clinics, child immunisation clinics, diabetes clinics, new patient checks, and weight management support.

The practice is open between 8am and 6pm Tuesday, Thursday and Friday. On Wednesdays the practice is open from 8am to 1pm. On a Wednesday afternoon calls are transferred to a mobile phone carried by one of the GPs. On a Monday the practice is open from 7.30am to 8.00pm, providing extended hours appointments for patients unable to access services during working hours. The practice has opted out of providing Out of Hours services to their patients. There are arrangements for patients to access care from an Out of Hours provider namely IC24, when the practice is not open.

Services are provided from:

Dr Yahaya Mohammed

Hollington Surgery

Blue Line Lane

Ashford

Kent

TN24 8UN

Overall inspection

Good

Updated 31 July 2017

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Yahaya Mohammed on 27 September 2016. The overall rating for the practice was requires improvement. The full comprehensive report on the September 2016 inspection can be found by selecting the ‘all reports’ link for Dr Yahaya Mohammed on our website at www.cqc.org.uk

This inspection was an announced focused inspection carried out on 13 June 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 27 September 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good.

During our inspection on 13 June 2017, our key findings were as follows:

There was evidence that lessons learned were the subject of whole practice discussion and review in meetings.
Risks to patients who used services were identified and assessed, and actions taken to mitigate risks were sufficient.
There was a new recruitment policy and induction process for all newly recruited staff.
The arrangements for managing medicines, including emergency medicines and vaccines, in the practice kept patients safe. Medicines and blank prescriptions were stored and kept securely and there was a procedure in place to manage refrigerated medicines.
All staff had received basic life support training. There was a written record of regular defibrillator and oxygen checks.
Mandatory training was up-to-date and planned for all staff.
An infection control audit had been conducted and actioned.
There was evidence of engagement with patients and their involvement in improving services.
Quality and Outcomes Framework data from 2015/16 showed patient outcomes had improved from the previous year.

However, there were also areas of practice where the provider needs to make improvements.

The provider should:

Continue to improve patient outcomes in relation to national QOF data.
Continue to ensure that all staff are up-to-date in mandatory training.

Professor Steve Field (CBE FRCP FFPH FRCGP)

Chief Inspector of General Practice