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Archived: Bluecrest Health Screening Also known as Buttercup Health Limited

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 4, 10 March 2014
Date of Publication: 3 April 2014
Inspection Report published 03 April 2014 PDF

People's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)

Meeting this standard

We checked that people who use this service

  • Their personal records including medical records are accurate, fit for purpose, held securely and remain confidential.
  • Other records required to be kept to protect their safety and well being are maintained and held securely where required.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 March 2014 and 10 March 2014, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People were protected from the risks of unsafe or inappropriate care and treatment because accurate and appropriate records were maintained.

Reasons for our judgement

The provider kept records securely and protected service user’s personal information.

Everyone we spoke with told us paper records were not used. We saw information was recorded directly to computer records and the company database was protected from unauthorised access with the use of passwords.

Staff working for the company were only given access to areas of the database that was vital to their roles. All users had personal identification and passwords which were required to be changed monthly.

Where people chose to go ahead with screening tests information was passed to staff at clinics electronically. Clinic staff used a laptop to record people’s personal information and also medical information.

People’s test results were provided directly to their home or other preferred address. The information contained in the report was provided directly by the laboratory that carried out tests and information was recorded on the company database for future information.

This meant people’s records were kept securely and could only be accessed by authorised personnel.