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Archived: Bluecrest Health Screening Also known as Buttercup Health Limited

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 4, 10 March 2014
Date of Publication: 3 April 2014
Inspection Report published 03 April 2014 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 March 2014 and 10 March 2014, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.

Reasons for our judgement

People who used the service were cared for in a way that suited their individual needs.

The company carried out tests on people who wanted to know if they were at risk of certain medical conditions. Using the results of tests meant some people were able to minimise the risks of becoming ill. Tests available to be carried out included kidney function, diabetes, blood pressure and also tests for coeliac disease.

Where people were interested in undergoing tests we saw they were asked questions about their health and were also asked about family medical histories. Based on the information provided a decision was made as to whether people were suitable for health screening.

We saw staff listened to people’s answers and saw that if there were concerns about answers they had given or their mental health they were advised they were not suitable for screening. People who were thought to be unsuitable for testing were advised to see their GP if they were concerned about their health. This meant people were not having tests that would not be helpful to them.

We saw the provider had a policy in which meant people over the age of 80 were normally refused screening. In addition where people were already displaying signs of illness they were advised to seek medical advice from their GP. In addition people who used the service were only allowed to have tests once in a twelve month period.

Following people’s tests they were provided the results in a Personal Health Report book. The personal health reports included the results of all tests carried out, a traffic light system so people were more able to understand their results and also the body age in comparison to the person’s actual age.

In the back of the book there was a list of all tests carried out and the results for people’s GP. This meant people were protected from the risks of having inappropriate tests because their GP was made aware of the results.