Archived: Dr Amir Ipakchi Also known as Barbara Castle Health Centre

Updated 24 October 2018

Dr Amir Ipakchi is located on the outskirts of Harlow town providing GP services for approximately 5,100 people living in the area.

The individual male GP works with two long-term GP locums when they are required. There are two part-time members of the nursing staff, along with full-time and part-time administrative and reception staff.

The practice is open between 8.30am and 6.30pm on weekdays. Appointments are available from 9.30am to 12.30pm and 1.30pm to 6pm. On Wednesday and Friday evenings and the weekends, appointments can be made at the local ‘hub’. This service is provided by local GPs to offer GP and nurse appointments outside of usual working hours.

The practice population is comprised of fewer patients aged over 70 than the England average. There are more patients aged 35-39. The average life expectancy of male and female patients is comparable to the England average.

Updated 24 October 2018

This practice is rated as Good overall.

The previous rating overall for the inspection carried out in November 2017 was Requires Improvement.

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Dr Amir Ipakchi on 11 September 2018 to follow up on breaches of regulations.

At this inspection we found:

• The practice had clear systems to manage risk to reduce the risk of safety incidents from occurring. When incidents did happen, the practice learned from them and improved their processes.
• The practice consistently reviewed the effectiveness and appropriateness of the care they provided.
• Care and treatment was delivered according to evidence- based guidelines.
• We saw evidence that staff involved, and treated patients with compassion, kindness, dignity and respect.
• Patients reported appointments could be accessed when they needed one.
• There was a continuous learning process seen across the whole practice and improvement was seen at every level.

There was areas where the practice should make improvement;

• Regular fire drills should be documented to evidence they are undertaken.
• Continue to improve the identification of carers to ensure they are provided with appropriate support and care and treatment to maintain their health.

Professor Steve Field CBE FRCP FFPH FRCGP Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.

Updated 24 October 2018

Updated 24 October 2018

Updated 24 October 2018

Updated 24 October 2018

Updated 24 October 2018

Updated 24 October 2018