The Care Quality Commission
  • Doctor
  • GP practice

Archived: Briton Street GP Surgery

Overall: Good read more about inspection ratings

5 Briton Street, Leicester, Leicestershire, LE3 0AA (0116) 233 7744

Provided and run by:
Dr Shafiq Shafi

All Inspections

25 February 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Briton Street GP Surgery on 25 February 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Childhood immunisation rates for the vaccinations given were higher than CCG/national averages.The practice attended regular meetings with health visitors.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The practice ensured all staff received regular appraisals. All members of staff received regular reviews of their performance which included a report and a rating.
  • The practice is an accredited yellow fever centre which is registered with NATHNaC (National Travel Health Network and Centre).
  • The provider was aware of and complied with the requirements of the duty of candour.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

15 August 2013

During a routine inspection

We visited Briton Street and Westcotes GP Surgery during our inspection. We have generated a separate report for Westcotes GP surgery. We spoke with one patient and representatives of the Patient Participation Group (PPG). The patients we spoke with were satisfied with the service they received.

Patients told us they were involved in decisions about their care and treatment. The service provided information in different languages commonly spoken by their patients and supported disabled people to access the service. We found that the service was actively looking for ways to improve how they met the diverse needs of their patients.

We found that medicines were safely managed by staff at the service.

The service had effective recruitment and selection processes, including pre-employment checks, to ensure staff were suitable to work with patients.

The service kept accurate medical and management records. Staff knew what their responsibilities were in relation to keeping confidential information securely.