The Care Quality Commission
  • Doctor
  • GP practice

Archived: Dr Jonathan Smith Also known as Glenridding Health Centre

Overall: Good read more about inspection ratings

Glenridding, Penrith, Cumbria, CA11 0PD (017684) 82297

Provided and run by:
Dr Jonathan Smith

All Inspections

13 April 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced inspection of this practice on 20 November 2014 during which a breach of a legal requirement set out in the Health and Social Care Act (HCSA) 2008 was found:

  • Regulation 23 HSCA 2008 (Regulated Activities) Regulations 2010 Supporting staff (which corresponds to Regulation 18 of the HCSA 2008 (regulated Activities) Regulations 2014

On the 13 April 2015 we commenced a focussed inspection where we asked the practice to send us information to evidence that they now met legal requirements. This report only covers our findings in relation to this requirement. You can read the report from out last comprehensive inspection by selecting the ‘all reports’ link for Dr Jonathan Smith on our website at www.cqc.org.uk.

Our key findings were as follows:

  • The practice had addressed the issue identified during the previous inspection and was now ensuring that staff appraisals for all employees were carried out on an annual basis

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

20 November 2014

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out a planned comprehensive inspection of Dr Jonathan Smith (Glenridding Health Centre) Medical Practice on 20 November 2014.

We rated the practice overall as good.

Our key findings were as follows:

  • Patients said they were treated with compassion, dignity and respect and they were involved in decisions about their care and treatment.
  • There were good arrangements in place for infection control and the management of medicines.
  • Patients told us they liked the way the open surgery operated and the access this gave them to a GP. This gave good continuity of care.
  • The practice understood the different needs of the population and acted on these needs in the planning and delivery of its services.

However, there were also areas of practice where the provider needs to make improvements.

Importantly, the provider must:

  • improve their approach to appraisal for staff to provide adequate support with their learning and development needs.

In addition the provider should:

  • improve their approach to checking and recording information which confirms that staff members are of good character and have the skills and experience which are necessary for the work to be performed.
  • consider their approach to obtaining written consent for some aspects of care and treatment, such as minor surgeries.
  • make sure the lead GP for safeguarding undertakes children’s safeguarding training to the highest level (level three), in line with national guidance.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice