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Archived: AC Homecare

This service was previously registered at a different address - see old profile

All reports

Inspection report

Date of Inspection: 16 September 2014
Date of Publication: 22 October 2014
Inspection Report published 22 October 2014 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 16 September 2014, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We sampled six staff records and found them accurate and fit for purpose and stored in a locked cupboard in the office. We saw that effective recruitment procedures were in place. We saw evidence in the staff files that identity checks had been made. For example, each folder contained photocopied personal documents which included passports, utility bills and driving licences. No staff had commenced working for the service until enhanced disclosure and barring checks had been made.

Four out of the six staff files we looked at had received two satisfactory references prior to starting work for the service. The provider may wish to note that two staff members had only received one satisfactory reference. The manager told us they had repeatedly requested the reference from the organisations in question and we saw evidence that this had occurred in line with the provider’s policy and procedures. The provider had ensured that the required checks had been carried out prior to staff commencing their employment at the service.

We saw evidence and heard from several staff members that the induction process was "thorough." The induction programme for all staff included training on health and safety mandatory areas.

We found that staff records were stored securely and that the required recruitment processes had been followed at the service.