You are here

All reports

Inspection report

Date of Inspection: 10 June 2013
Date of Publication: 5 July 2013
Inspection Report published 05 July 2013 PDF

Overview

Inspection carried out on 10 June 2013

During a routine inspection

At the time of this inspection two women lived at Sheldon House. Both women chose not to speak with us, but said they were "happy" and "fine." Two relatives spoken with said they were satisfied with the care and support their relative was receiving. Their comments included; "I am happy with the care (my relative) gets, they (staff) look after them well� and �they (staff) are very good people, they know how to deal with (my relative).�

During the inspection we were able to observe people's experiences of living in the home. The interactions between people living at the home and staff appeared positive. Staff spoken with knew the people living at the home very well. We found that care and support was offered appropriately to people.

We found that people's care and welfare needs were assessed and each person had a written plan of care that set out their identified needs and the actions required of staff to meet these.

We found that suitable arrangements were in place to ensure people were safeguarded against the risk of abuse and their rights were upheld. Staff had received training on safeguarding people so that they were aware of the actions to take if they suspected abuse, or if an allegation was made.

We found that sufficient numbers of staff were provided to meet people's needs. Staff were provided with relevant training to maintain and update their skills and knowledge.

We found that procedures were in place to audit and monitor systems within the home.