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Inspection report

Date of Inspection: 21 February 2013
Date of Publication: 13 March 2013
Inspection Report published 13 March 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 21 February 2013, talked with carers and / or family members and received feedback from people using comment cards.

Our judgement

People who use the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

The surgeon told us that he had attended safeguarding adults and Level 3 child protection training he was able to clearly explain to us the procedure to be followed if allegations of abuse were made or the signs to look out for. A safeguarding procedure was in place and information of whom to report allegations of abuse was available. The surgeon told us that he had never had any safeguarding incidents since the surgery came into operation.

Other staff spoken was demonstrated equally good understanding of safeguarding procedures and we were advised by the surgeon, that patients will never be on their own when surgery was carried out.

A comment made on the surgery’s website which summarised the above. "I was very worried and able to cancel it at any time while I am there, the clinic is a small place that worried me more, but i went for it. I was really happy the way it was handled, I will recommend it to everyone, very clean, and my son healed in 3 days."