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Inspection report

Date of Inspection: 21 October 2013
Date of Publication: 14 November 2013
Inspection Report published 14 November 2013 PDF

Overview

Inspection carried out on 21 October 2013

During an inspection looking at part of the service

Oxford DentalMed is a small family run dental practice. We met with the registered manager, the dentist and receptionist on the day of our visit. We carried out this visit to see whether the practice had taken action to address matters of non-compliance found during our last visit in May 2013.

We were not able to speak with patients because none were booked to attend for treatment at the time of our visit.

In May 2013 we found that the practice had not followed all guidance to reduce the risk and spread of infection. We saw that significant progress had been made. A legionella risk assessment had been carried out and action taken on recommendations contained in the risk assessment. For example, the quality of water going into dental units was being regularly checked.

At the last inspection we found the practice did not have effective quality assurance systems in place. Significant progress had been made. We saw that the practice was undertaking audits to check quality of x-rays. Patient views were sought and acted upon. Patient feedback informed the practice that patients wanted reminders of when their appointment was due. We saw that the system to remind patients of their appointment had been improved to ensure patients were sent a reminder two days before their appointment.